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This mobile application (“Platform”) are owned and operated by Calling Astro (“we”, “us”, “our”, or “the Company”), including its affiliates and partners. Calling Astro can be accessed through multiple digital interfaces, including mobile applications, whether owned or operated by us or authorized third parties.
These Terms and Conditions (“Agreement”) govern your access to and use of the Platform, through which astrology-related consultations, spiritual guidance, pujas, remedies, products, and allied services (“Spiritual Advisory Services”) are provided.
By accessing or using the Platform, you agree to be bound by this Agreement. If you do not agree with any part of these Terms, you must not access or use the Platform.
IMPORTANT EMERGENCY NOTICE
Calling Astro is NOT an emergency or medical service.
If you are:
You must immediately contact local emergency services or a suicide prevention helpline such as AASRA (+91-22-27546669).
Calling Astro and its service providers are not equipped to handle emergency situations. Any continued use of the Platform in such circumstances is entirely at your own risk.
1. Acceptance & Updates of Terms
Calling Astro may update or modify these Terms from time to time. Users are responsible for reviewing the Terms periodically. Continued use of the Platform after updates constitutes acceptance of the revised Terms.
2. User Consent
By accessing, registering, or using Calling Astro, you confirm that:
If you do not agree, please discontinue use immediately.
3. Description of Services
Calling Astro is a technology-enabled platform providing:
Services may be Free, Paid, or both. Paid services require user registration.
⚠️ Disclaimer:
Astrological and spiritual guidance is belief-based and interpretative. Results are subjective and not guaranteed.
4. Registration & Eligibility
Users agree to provide accurate, complete, and updated registration information. Providing false or misleading data may result in suspension or termination of the account.
Accounts can be created using:
Multiple accounts by the same user are strictly prohibited.
5. Account Security
Users are responsible for maintaining confidentiality of login credentials. Calling Astro shall not be liable for any loss due to unauthorized access caused by user negligence.
6. Independent Service Providers
Astrologers, pandits, and consultants listed on Calling Astro are independent professionals, not employees.
Users engage with service providers at their own discretion and risk.
7. First Free Chat/Call
Calling Astro may offer a limited first free chat or call to new users.
A “new user” is determined by a unique mobile number and device ID.
This offer may be modified or withdrawn without notice.
8. Payments, Refunds & Cancellations
Refunds, if approved, will be processed after applicable deductions and credited to the user wallet or original payment method.
9. User Conduct & Content Rules
Users must not:
Violation may result in immediate account termination without refund.
10. Prohibited & Restricted Content
Calling Astro enforces zero tolerance for:
Any violation will result in strict legal action where applicable.
11. Medical & Professional Disclaimer
Calling Astro does not provide:
Users must consult licensed professionals for such matters. Calling Astro bears no liability for decisions taken based on astrological advice.
12. Intellectual Property
All content on Calling Astro—including logos, text, graphics, software, and designs—is the exclusive property of Calling Astro or its licensors.
Unauthorized copying, resale, or commercial use is strictly prohibited.
13. Privacy Policy
Use of the Platform is governed by our Privacy Policy, compliant with:
Calling Astro takes reasonable steps to safeguard user data but is not liable for breaches due to user negligence.
14. Limitation of Liability
Calling Astro shall not be liable for:
Maximum liability shall not exceed the amount paid by the user for the specific service.
15. Indemnification
Users agree to indemnify and hold harmless Calling Astro and its affiliates against any claims, losses, or damages arising from:
16. Termination
Calling Astro reserves the right to suspend or terminate any account without notice if:
17. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any dispute shall be resolved through arbitration in New Delhi, under the Arbitration and Conciliation Act, 1996.
Courts at New Delhi shall have exclusive jurisdiction.
18. Contact Information
Email: support@callingastro.com
FINAL NOTE
Calling Astro is a faith-based spiritual guidance platform, not a guarantee-driven service. Outcomes depend on belief, personal choices, and circumstances.
