Astrologer Privacy Policy

Calling Astro (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of its users. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you use our mobile application, and related services.

We encourage you to read this policy carefully to understand our practices.

1. Access & Subscription Requirement

• Users can access the Calling Astro application only after logging in.
• Calling Astro is a subscription-based platform, and an active subscription is required to use its services.

2. Information We Collect

To provide a smooth and personalized experience, we may collect the following personally identifiable information, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Residential Address
• Gender
• Date of Birth
• Anniversary Date
• Location
• Profile Picture

This information is collected only when voluntarily provided by you and is retained securely for service-related purposes.

3. How We Use Your Information

The information we collect is used to:

• Provide and improve our astrology services
• Personalize user experience
• Enable consultations, video calls, and chats
• Process subscriptions and payments
• Communicate updates, offers, or service-related notifications
• Ensure app security and performance

We do not sell or misuse your personal information.

4. App Data & API Usage

The application uses secure APIs to communicate with servers and process user data efficiently. All transmissions are encrypted and handled with care.

5. Permissions Required

To ensure full functionality, Calling Astro requires the following permissions:

Device Permissions

• Camera – For video consultations
• Microphone / Device Audio – For audio & video calls
• Contacts – Read & write contacts (if required)
• Location – Coarse location access
• Internet & Network State – App connectivity
• Vibration & Boot Access – App notifications and stability

Permissions are requested only when required and can be managed through device settings.

6. Third-Party Services

We may use trusted third-party services that collect limited data to improve app functionality, including:

• Google Play Services
• Google Analytics for Firebase
• Facebook SDK

These services operate under their respective privacy policies.

7. Log Data

In case of app errors or crashes, we collect Log Data via third-party tools. This may include:

• IP address
• Device name
• Operating system version
• App configuration
• Date & time of usage
• Diagnostic statistics

This data helps us improve performance and fix technical issues.

8. Cookies & Tracking Technologies

Calling Astro does not directly use cookies. However, third-party libraries may use cookies or similar technologies to enhance service quality.

You may choose to accept or refuse cookies via your device or browser settings. Some features may not function properly if cookies are disabled.

9. Service Providers

We may engage third-party companies or individuals to:

• Operate and support our services
• Perform service-related tasks
• Analyze app usage

These providers have access to limited personal data only to perform assigned duties and are contractually bound to maintain confidentiality.

10. Payments & Transactions

Calling Astro may offer paid services or subscriptions.

• Payments are processed through secure third-party payment gateways
• We do not store or collect your debit/credit card or banking details
• Payment data is governed by the privacy policies of the respective payment processors

11. Data Security

We implement commercially reasonable security measures to protect your personal data. However, no digital transmission or storage system can be guaranteed to be 100% secure. Users acknowledge and accept this risk.

12. External Links

Our platform may contain links to third-party services. We are not responsible for the content, privacy practices, or policies of external sites. Users are advised to review their privacy policies separately.

13. Children’s Privacy

Calling Astro does not knowingly collect data from children under the age of 13.

If we discover that personal data of a child has been collected, it will be immediately deleted. Parents or guardians may contact us for assistance.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and users are encouraged to review it regularly.

15. Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us:

📧 Email: start@callingastro.com